We find the appearance of the website Friends-With-Benefits.com not very appealing. The design is kind of boring, and the member profiles are of low quality and look faked to us. We are missing more details about the costs and services of the portal. Not a good start, but we will register anyway to find out more.
The enrolment is done very quickly. Age, nickname, password and the email are all that the site requests. Alternatively, the user can sign in with his Google account. After verifying the email, the page redirects you to the user profile where you can add photos and personal details and preferences.
The interface is straightforward and has the usual functions like search, settings, messages, visits, likes, cams and a small preview of VIP members. A few seconds later, the new member already gets messages from other members. But it is not possible to reply or see any details about those members. The User needs to purchase coins to use basic chat features.
Clearly, the information on the starting page is misleading and false.
Some investigation on the internet shows that the reputation of the portal and the company behind it is extremely poor. Former users complain about the subscription traps and how difficult it is to cancel the pricey, monthly recurring memberships. Many of them are seeking legal advice to terminate the subscriptions, some even want to sue the operator. It is no surprise that The Perfect Match Ltd. is based in Sofia. To enforce legal actions in Bulgaria is very difficult. The automatic monthly renewal is mentioned in the terms and conditions. The offer of a cheap 3-day trial membership is very tricky and must be cancelled within 2 hours. Otherwise, it will become a monthly subscription with automatic renewal until terminated.
“Friends With Benefits offers the User the opportunity to try the Elite service for 3 days before choosing if they want to subscribe for longer. The User has the option to try this service for 3 days. If the User does not want to continue using the Service, he/she must cancel the aforementioned trial subscription before the beginning of the third day of its acquisition, although he/she can still enjoy the bonus until its completion. If the User does not cancel the trial pass within the stipulated period, the trial pass will be auto-renewed to a monthly Elite subscription during the third day of the Trial period.”
We also find evidence of data leakage on the website, which the users also agree to when confirming the terms and conditions. Proof that the Friends-With-Benefits.com portal is using faked profiles could not be found, but we are sure that there is something fishy going on. How can a member receive many messages within minutes when his profile does not show any details or photos?