SoulToSoul.co.uk offers a lot of information for visitors to its homepage. Some services and search tools provided by the platform are explained in detail. There is also a brief history of the company. We learn here that it has never stopped helping singles find love and friendship since 2004. The portal invites those who have never tried online dating before to let the customer service team guide them through a new and exciting adventure.
The introduction looks really promising. If we didn't already know the operator that hides behind SoulToSoul.co.uk, we would be tempted to believe this really is an honest dating site where any single has the opportunity to meet their significant other. But our previous experience with The Dating Lab Ltd doesn’t leave room for any hope. Moreover, this company from St. Helier, Channel Islands, has such a bad reputation that it is impossible to trust a single word it says.
Free but not free
According to what we read on the landing page, signing up to SoulToSoul.co.uk is free of charge. This is just an annoying and misleading piece of information. Only the creation of a personal account is free, but after this high costs will arise. The most important feature available on any dating platform is the ability to connect with other members via its messaging system. But to use this feature, a paid subscription is needed. The free membership advertised on the initial page is therefore completely useless.
A monthly subscription costs £32.00. This doesn't seem much, but there is a catch. If it is not cancelled by the user, premium membership will extend automatically for another month. If a member wants to terminate the contract, he has to send a request 48 hours before it expires. Failing to do this means the subscription will be renewed. But according to many former customers' reviews, this is a subscription rip-off as the company invariably rejects cancellation requests without any valid reason.