We have already warned by many negative testimonies and reviews that the dating portal and app hily.com tries to scam their customers. They use misleading information, subscription tricks and faked profiles. Anyhow, we want to get our own impression of how the platform works.
If you want to get on Hily.com, you will be directly forwarded to an app store, because the dating platform is only available as an application. We downloaded the app and started the registration. The process is easy, but we are very annoyed about the advertising of their paid premium service Hily Elixir, which makes it a bit tricky to navigate to the free options.
Enter a name
Enter your valid email
Create your password
Select your gender
The application is full of various services and options, and we will just give you an overview of the key features:
Registration is easy and free
Easy to navigate
Right after we have created our account, the application offers us a 7-day free trial. We strongly recommend that you do not sign up at all, because after the one-week free trial it will turn into a costly weekly subscription. A nice try from the operator Hily Corp. from the US!
There are hundreds of angry testimonies on the internet complaining about how tricky it is to cancel this membership.
Two of the testimonies:
“Little did I know that was only the beginning. For the next 6 months I was charged $15 every 7 days for their premium service when I did not even have an account with them anymore. Essentially I was charged for close to $400 now, and I had the app for 3 days. Since I failed to recognize it sooner and follow their shady practice of cancelling my subscription in the App Store, I was billed 4 times a month for an app/account that did not exist anymore.”
“What absolute [email protected] these developers are, literally robbing people blind for a blatantly obvious fake app with bots that never reply. Matches are fake and can be made by restarting the app then swiping the first girl that comes up. Surely it is illegal to use random girls’ images without their knowledge, someone stop this scam please before any more people lose money.”
We do not have any real evidence for a scam. Still, the misleading information and the very tricky two-step cancellation procedure smells more than fishy.