FreshFriendship.com may look appealing. They show photos of over 50 smiling individuals who seem desirous of a friendship or more. With a paid subscription, the user can view photos in full size and see full profile information. Users can also check all search results, access all members’ photos, and contact popular members. There is a note which says that there are additional features which can be purchased after you become a full member.
The subscriptions come in various price ranges. All memberships were at a 30 percent discount. It is unknown if this is a perpetual price cut, or a lucky coincidence. But this would encourage a subscription for the lonely senior. The membership plans include a 3-Day Trial for 2.97 USD, and up to 6 months for 69.30 USD.
The subscription is recurring and will automatically be renewed for a period equal to that initially chosen, and at the same rate. However, the three-day trial memberships will automatically be renewed to a one-month membership. Apparently, users will be notified by email before it is time to renew.
To cancel a subscription, the user must go to “my account” and “payment history,” to cancel the repeat billing. Customers must follow the instructions step by step or contact the company, by email, or phone. This only leads to the same instructions which are emailed to the user. Any user who receives a refund is possibly added to a negative database of associated billing agents. The whole process to terminate a subscription seems needlessly complicated, particularly for the seniors the site wishes to attract.
Blacklisted for refund
It is unknown how quickly Milada LTD, from Dublin, in Ireland responds to requests to cancel recurring subscriptions. But it is odd that a request to end a subscription and ask for a refund may cause the user to be blacklisted in a negative database of billing companies. This is not customer friendly and seems a little threatening. It is certainly not a good senior experience. It can be concluded that FreshFriendship.com is a subscription rip-off and scam to avoid.